Inbox
Every customer conversation in one view, whatever channel it came in on. Take over and reply by hand whenever you want to.
- All chats in a single list, newest first
- Unread messages highlighted
- Channel, name and last message per row
Customer Intelligence Portal
Your whole digital presence, run from one place.
Rikuna is where a local service business keeps its website, its appointment calendar, its customer conversations and its numbers. One login instead of five tools that do not talk to each other, and a booking assistant that answers while you are with a client.
Live on day one
Website and assistant included
Four languages
GDPR compliant
Business value
What Rikuna means for your business
Small service businesses lose bookings in the gaps: the message that arrives while you are with a client, the enquiry at ten at night, the follow-up nobody had time to send. Rikuna is built to close those gaps.
Nothing waits
Enquiries get an answer immediately, including nights and weekends, instead of sitting unread until the end of the day.
Less admin
Bookings the assistant takes land in the calendar on their own. No copying between a chat, a paper diary and a spreadsheet.
One place to look
Website, calendar, conversations, social posts and statistics live in the same dashboard, so nobody has to remember which tool held what.
Evenings stay yours
The assistant covers the hours when nobody is at the desk, so evenings and weekends stay yours and no phone rings while you are with a client.
Inside the dashboard
Six areas, one login
Every business gets its own account. These are the areas inside it, in the order most owners use them.
Appointments
A working calendar, not a read-only list. Week and day view, reminders, import and export, all in the dashboard.
- Create and edit bookings directly
- Reminders before the appointment
- Assistant bookings appear instantly
Website
Build your site in the builder, pick a template and an accent color, connect your own domain. It is live the moment you save.
- Templates filtered by your industry
- Your own image library
- Free address to start, own domain when ready
Social media
Post to TikTok, Instagram and Facebook from the dashboard, instead of opening three apps for the same clip.
- Connect your TikTok, Instagram and Facebook account
- Upload a video or image and write the caption, or have one drafted for you
- Publish right away or schedule for a later date and time
- Scheduled and published posts in one list, per account
Assistant
The booking assistant that answers when you cannot: at night, on weekends, while you are with a client.
- Answers questions and offers open slots
- Confirms and writes the booking to the calendar
- Identity, tone and rules set by you
Statistics
The numbers behind the business, by period. Bookings, customers and conversion, without a spreadsheet.
- Appointments by status: confirmed, completed, cancelled
- Assistant bookings against manual ones
- New customers per period and conversion
A service, not just software
We set it up, you keep working
Yachay Systems is a digital service business. You are not handed a login and left to configure it — the setup is done for you, and there is someone to ask afterwards.
Setup
Your site, your services and your opening hours are in place before you log in for the first time. Nothing to install.
Your assistant, tuned
The assistant is set up for your trade and your way of working, and adjusted as you tell us what it should do differently.
Support
Questions and change requests go through the dashboard or by email, and are answered by the people who built it.
Always current
Improvements to what you already use arrive in your account by themselves. No migration, no downtime, nothing to reinstall.
Ready when you are.
Already a customer? Log in to your dashboard. Not yet? The company site has the products, the pricing and a live demo you can try.